> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jup.ag/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaigns

> Limited-time promotional campaigns and special offers for Jupiter Spend users.

## Ambassador Referral: 0% FX Fees

Sign up with a Jupiter Global Ambassador's referral code and get your **FX fees back for your first 30 days**, up to **US\$100 of fees**. Jupiter Global Ambassadors can offer this to the people they refer.

### At a Glance

* **0% FX fees** for **30 days**, starting the day you sign up
* **Up to US\$100 of fees** back
* **Paid back at the end of the 30 days**, not waived at the till
* **New users** signing up with **a Jupiter Global Ambassador's referral code**
* Available **wherever Jupiter Spend works**

<AccordionGroup>
  <Accordion title="Am I eligible?">
    You need to be a **new Jupiter Mobile user**, and you need to enter a **Jupiter Global Ambassador's referral code** when you sign up. If you already have an account, or you signed up without that code, this offer isn't on your account.

    Not sure if your code is an Ambassador's? Ask the person who gave it to you.
  </Accordion>

  <Accordion title="What does &#x22;0% FX fees&#x22; actually mean?">
    **We rebate the FX fees you paid, up to US\$100.**

    You pay FX fees as normal while you spend. At the end of the 30 days we add them up and give them back.

    It's a rebate of what you paid, so it's never more than that.
  </Accordion>

  <Accordion title="Which fees are covered?">
    Anything labelled as an **FX fee on your transaction in the Jupiter Mobile app**. Open any transaction and you'll see the fee, so you can check your own total against what we pay back.
  </Accordion>

  <Accordion title="Does it cover card and QR?">
    The rebate is on **card spend**, because that's where the FX fee sits. **QR payments don't carry a separate FX fee**, so there's nothing to rebate on them. Keep paying by QR wherever it suits you.
  </Accordion>

  <Accordion title="When does the 30 days start?">
    **Your 30 days start the day you sign up.** Not when your ID check clears, and not when your card arrives. Sign up on 3 August and your window runs to 2 September.
  </Accordion>

  <Accordion title="When and how do I get the money back?">
    **Your rebate lands in your Rewards Balance, and you claim it from there.** It doesn't arrive on its own. Tap claim and it moves into your Jupiter Spend balance.

    **The claim never expires.** There's no deadline, so it'll wait for you.

    We total your FX fees and credit them at the end of your 30 days.
  </Accordion>

  <Accordion title="Is there a minimum spend?">
    No. Every FX fee you pay in the window comes back, up to the US\$100 cap, whether that's one transaction or fifty.
  </Accordion>

  <Accordion title="What doesn't count?">
    * **QR payments.** No FX fee is charged, so there's nothing to rebate.
    * **Spending in USD.** No conversion means no FX fee.
    * **Anything after day 30.** Normal FX fees apply from then on.
    * **FX fees above the US\$100 cap.** Everything past US\$100 stays paid.

    Some transactions are excluded. See [Ineligible Transactions](/user-docs/global/spend/rewards-and-referrals#ineligible-transactions-for-cashback-%26-rewards).
  </Accordion>

  <Accordion title="Does it stack with other offers?">
    Yes. It **stacks with any other Jupiter offer you qualify for**, and it doesn't reduce cashback you earn elsewhere.
  </Accordion>
</AccordionGroup>

***

## Uber & Grab Cashback

Pay for Uber and Grab with your Jupiter Card and get **10% back, up to US\$20**, on top of your usual Spend cashback. This is a welcome offer for first-time Jupiter Spend users, running from **15 July** until **15 August 2026**.

### At a Glance

* **10% cashback** on every qualifying Uber and Grab charge
* A **separate bonus** on top of your usual Spend cashback, paid in one batch at campaign end
* **Capped at US\$20**, so US\$200 of qualifying spend earns the full amount
* **First-time Jupiter Spend users only**, across all markets
* **Runs 15 July to 15 August 2026**

<AccordionGroup>
  <Accordion title="Am I eligible?">
    This is a welcome offer, so it is for **first-time Spend users**: anyone who has not completed a transaction on their Jupiter Spend card before the campaign.

    If your first-ever charge on your Jupiter Spend card happens during the campaign, you are in. There is no sign-up and no code to enter.
  </Accordion>

  <Accordion title="I'm already a Jupiter Spend user. Do I get this?">
    This is a welcome offer for first-time Jupiter Spend users, so it is not on your account this round. Your usual cashback keeps working as normal on everything you spend, so keep using Jupiter Spend.

    There is more on the way: we will be announcing our VIP program soon. In the meantime, check the [VIP Matching Program](#vip-matching-program) below if you already earn above 2% cashback elsewhere.
  </Accordion>

  <Accordion title="What counts?">
    Rides, food, and mart orders on the Uber and Grab apps, paid with your Jupiter Spend card:

    * Uber rides
    * Uber Eats
    * Grab rides
    * Grab food
    * GrabMart

    If the charge reads as Uber or Grab on your card, you earn. There is no merchant list to check and nothing to opt into.

    There is also no minimum: no minimum spend, no minimum order size, and no minimum number of trips. One S\$4 ride counts, and every qualifying dollar earns 10% back until you reach the US\$20 cap.

    **What doesn't count:**

    * GrabPay top-ups
    * UberCash top-ups
    * QR / GrabPay-at-merchant
    * Cash-outs
    * Refunds and reversals
  </Accordion>

  <Accordion title="Is this on top of my usual cashback?">
    Yes. This 10% is a **separate bonus, on top of the cashback you already earn** on your Jupiter Spend card. Your usual [Spend cashback](/user-docs/global/spend/rewards-and-referrals) keeps working exactly as normal, credited right after each transaction. This offer adds an extra 10% on your Uber and Grab spend during the campaign.
  </Accordion>

  <Accordion title="When do I get the 10% bonus?">
    The 10% campaign bonus is **paid in one batch after the campaign ends on 15 August**. We add up every qualifying Uber and Grab charge across the campaign and credit the total to your Rewards Balance, within 48 hours of the campaign closing. From there, claim it to move it into your Jupiter Spend balance.

    Your usual cashback is separate and keeps landing right after each transaction, exactly as normal. The 10% campaign bonus will be credited separately into your Rewards Balance at the end of the campaign.
  </Accordion>

  <Accordion title="What if my cashback looks wrong?">
    If your total does not look right, reach out to support in the app and we will check it for you. Have your Uber or Grab transaction handy, and we can trace the exact charge, including the merchant name and category, to confirm what qualified.
  </Accordion>
</AccordionGroup>

***

## VIP Matching Program

Already earning above 2% cashback with another provider's VIP program? Jupiter will match it with a flat 3% cashback on your Jupiter Card through the end of August.

### How It Works

The VIP Matching Program rewards cardholders who bring proven VIP status from another card issuer whose program currently offers more than 2% cashback. Once your status is verified, you earn a flat 3% cashback on eligible Jupiter Spend transactions for the duration of the program.

### Cashback Rate

Eligible cardholders earn a flat **3% cashback**, up to a monthly cap of **\$300** per calendar month. To qualify, your other provider's VIP program must currently offer cashback above 2%. Cashback is credited to your Rewards balance after each transaction fully settles, not at the point of payment.

<Note>
  The same exclusions apply as our standard cashback. Ineligible transactions do not earn cashback, see [Ineligible Transactions](#ineligible-transactions).
</Note>

### Eligibility

Any card issuer qualifies, as long as your VIP program currently offers cashback above 2%. Existing Jupiter users also qualify.

### How to Apply

<Steps>
  <Step title="Gather your proof">
    Take two screenshots - (1) your VIP-status email from the other provider (clearly showing the sender, the date, and your tier with its cashback rate), and (2) your VIP status inside the other provider's app.
  </Step>

  <Step title="Apply one of two ways">
    Pick whichever is easier. Both go to the same team.

    **Option A. Apply via form**

    Submit your details through the [VIP Matching application form](https://docs.google.com/forms/d/e/1FAIpQLSdsKZccBCwsaMPYuojDVqeo60m-z7mxTr4gCjqKHdZtQIujPA/viewform).

    **Option B. Apply by email**

    Email **[VIP@jupiter.global](mailto:VIP@jupiter.global)** with:

    * Subject: **VIP Tier Matching**
    * Your **Jupiter ID** or **Spend email** (find these in the **Jupiter Mobile** app under your account/profile). The email you send from may be different.
    * Your other card's **issuer**, **VIP tier**, and **current cashback %**
    * **Screenshots** of (a) that card's official VIP/cashback email and (b) your in-app VIP status on that card
  </Step>

  <Step title="Get approved in 72 hours">
    We review your submission within 72 hours. Once approved, your 3% cashback applies to eligible Jupiter Spend transactions.
  </Step>

  <Step title="Activate your rate">
    Once you're approved, deposit at least **\$1,500** in fresh funds into your card to activate your matched cashback rate. Only deposits made after approval count toward the \$1,500 - your existing balance and earlier deposits do not.
  </Step>
</Steps>

<Note>
  Attach **screenshots**, not PDFs. Questions? Email [VIP@jupiter.global](mailto:VIP@jupiter.global).
</Note>

### Program Duration

Runs for **July and August 2026** and ends at the end of August. The monthly cap applies separately to each calendar month.

### Ineligible Transactions

Ineligible transactions do not qualify for VIP Matching cashback. The exclusions are the same as those listed under Ineligible Transactions in the [standard Rewards & Referrals terms](/user-docs/global/spend/rewards-and-referrals#ineligible-transactions-for-cashback-%26-rewards).

<Note>
  We reserve the right to verify all submitted proof and to adjust, withhold, or reverse rewards at any time. Falsified or fraudulent submissions will be rejected.
</Note>