Shipping

Redeem a Jupiter Gacha card to receive the physical graded slab at home. Shipping is operated by Collector Crypt, with tracking and region-based fees.

Any card in your Collection can be redeemed to have the physical graded slab shipped to your address. Shipping is operated end to end by Collector Crypt, from the vault to your door, and Collector Crypt also handles shipping support. For a general reference on how Collector Crypt handles vaulting and shipping logistics, see the Collector Crypt documentation.

How to ship a card home

1. Verify your wallet

   Open Collection, then the Shipping tab. The first time, you verify your wallet by signing a message with Collector Crypt so your outbound shipments can load. This is a message signature only: no transaction is sent and no fee is charged for the verification itself.

2. Redeem the card

   Use the Ship home action and select the card or cards to redeem. Shipping multiple cards in one shipment costs less than shipping them separately, because the per-shipment base fee is paid once.

3. Enter your shipping address

   Provide the delivery address. No KYC is required, only a shipping address.

4. Pay the shipping fee

   Shipping fees depend on your geographic zone, plus a fee for each additional card in the same shipment. The exact amount is displayed in the Ship home flow before you confirm the shipment.

5. Track the delivery

   The shipment appears in the Shipping tab with its status, estimated delivery, and a tracking link, typically UPS.

What redeeming means

Redeeming a card converts your on-chain ownership into physical possession. Once the physical card is shipped to you, the card leaves the Jupiter Gacha system: it can no longer be sold on the marketplace or sold back through the buyback, since the slab is no longer vaulted.

There is no deadline to redeem. A card can stay vaulted in your Collection indefinitely at no storage cost, and you can ship it whenever you choose.

Shipping support

Collector Crypt is responsible for shipping logistics and shipping support, including questions about delays, customs, and delivery issues. To reach shipping support, use the chat widget at the bottom right of the Collector Crypt app at collectorcrypt.com. For anything else related to Jupiter Gacha, Jupiter support remains your contact point.